Red Lion Hotels — Thank You!

Jun 8, 2014 by

Red Lion Hotels, thank you.

Red Lion Hotels Corporation

Red Lion Hotels Corporation (Photo credit: Wikipedia)

For today is my Mom’s 67th birthday and she’s in Portland staying at your airport hotel. That’s basically all the info I had–“red…. something hotel by the airport,” she mentioned as I drove her to DFW yesterday.

So this morning, I got on Google and searched “red hotel airport Portland,” and there you were. I logged on to your website’s chat after checking out the Pacific Grille’s menu. The chat service said to call the hotel. I did.

A wonderful young lady answered at the front desk. I said, “Today is my mom’s 67th birthday, and I believe she’s staying there, and I’d like to have breakfast in bed sent to her room. Can you help me?”

She put me on hold and came back a few seconds later saying that no one was answering the phone in the restaurant, but worse, they normally don’t do room service.

BUT, and this is a big one, “But, I am about to get off work and if you’d like, I’d be happy to take care of this for you.”

What?!

“Sure, I’ll place the order and then take the food to your mom’s room.”

I missed the young lady’s name. When she wanted to know about beverages, I instinctively said, “iced tea.” I didn’t realize that in Portland, OR, that’s not even on the menu. “Hey, I’m from Houston,” she said. “I’d drink iced tea for breakfast on Christmas morning! If I can’t swing tea, what other drink, some OJ maybe?”

We agreed.

So about 15 minutes passed and then in came the texts from my daughter. With photos.

Pancake breakfast from the Pacific Grille, Portland's Red Lion Hotel restaurant.

Pancake breakfast from the Pacific Grille, Portland’s Red Lion Hotel restaurant.

IMG_8317

Pancake breakfast from the Pacific Grille, Portland’s Red Lion Hotel restaurant.

Those have to be the biggest hotel restaurant pancakes I’ve ever seen in my life. I mean, they’re TEXAS BIG pancakes all the way from Oregon.

Nice. So in summary, Red Lion Hotels, the front desk attendant who got off about 7:30 or 8 a.m. your time PST today, Sunday, June 8, 2014, she needs a pat on the back. She went beyond what was called upon in her duties as a front desk clerk to ensure that my mom has a memory from her 67th birthday, she hopefully won’t soon forget. I’d never even heard of Red Lion Hotels, but next time I’m on the Left Coast, well, I’ll find a way to spend the night.

Thank you. Please ensure this post makes its rounds through marketing and upward in the company, to the manager of the Portland Airport hotel, and most especially, the young lady from Houston who made my mom’s 67th birthday breakfast one she won’t forget.

UPDATE: Sunday, PM:  I received a Tweet back from Red Lion Hotels tonight. They’re going to track down the young lady who helped out this morning and give her a reward.

When I sent a text to Mom letting her know of the RLH tweet she sent the following back:

Screen Shot 2014-06-08 at 9.43.23 PM

 

 

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Brent Musburger Biased? Toward Auburn? Not Last Night

Jan 11, 2011 by

GLENDALE, AZ - JANUARY 10:  Quarterback Camero...
Image by Getty Images via @daylife

About a month ago I wrote here on DaddyClaxton.com that the thought of Brent Musburger calling last night’s BCS National Championship Game featuring the Oregon Ducks and my Auburn Tigers made me want to vomit. (Brent Musburger Calling Oregon/Auburn Game Makes Me Nauseous)

I so expected Mr. Musburger to pull for Oregon and fully expected Auburn to struggle throughout the game.  In big games like last night’s, that just seems to be the way they play.  It’s been like that since I became an Auburn fan in 1980.  This isn’t the first group of Auburn Cardiac Kids; they were just the latest edition.

And so, with trepidations, I turned on the sound to the game last night to hear Musburger and “Herby” do the game.   And I have to say I felt like my fears of Musburger pissing me off were not realized.  I think he actually did a balanced job.

I’ve already seen that fokes have been coming here to DaddyClaxton.com under searches like “Musburger biased toward Auburn,” and “Why is Musburger biased?” but really, today I have to stand in defense of him.

Last night’s game with the Oregon Ducks was probably one of the most unique and inspiring football games ever in the BCS-era, and maybe even the national championship game itself.  The game literally came down to the wire–0:02 decided win or tie or lose.

There’s not much more one could ask for in a game like that.  Oregon and Auburn seemed almost uniquely matched.  Oregon did a great job of shutting down Cam Newton.  He did well in the game, but it was nothing like any of the previous games in the season.  And once he got hit hard a few times, he realized he was in a tough game.  The smile and skipping stopped.

Michael Dyer

Last night for Auburn was a glimpse of the things to come.  Newton will be going pro soon and who knows who will be quarterback.  At the beginning of the year, someone asked me about our QB and I told them we didn’t have one.  My brother corrected me.

But it was cool for true FRESHMAN Michael Dyer to become the offensive player of the game last night instead of Newton.   I even heard at one point Dyer got more rushing yards this year than Bo Jackson in a single year.  Hello!

Back To Musburger

I know I have felt many times in the past that he’s been biased.  Just listen to him say, “Ohio State Buckeyes!”  It’s just a little too happy.

But for last night’s game, I thought the man was as close to balanced as we could have asked for.   Your thoughts?

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Congratulations Oregon Ducks, And The Auburn Tigers

Jan 11, 2011 by

Wow.  What a great, great game. 

I’m Auburn thru-and-thru, but Oregon, you’ve got absolutely nothing to be upset about.  You played one of the best games I’ve ever seen.

And Brent Musburger and ESPN, I commend you and want to take back what I said before.  Musburger, you did a balanced job tonight and I appreciate it.

And now I go on to celebrate.  Congratulations Coach Chizik, Cam, Michael, Nick and company.  That was one for a lifetime.  .

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